Terms and conditions

These terms and conditions give clarity on what we offer you and what we ask of you to create a setting that promotes a safe, positive, and comfortable experience for yourself and other participants.

You confirm that you have read and agree with these terms and conditions by signing up for any service we offer. These terms and conditions are governed by and written following the Swedish law and will not change unless agreed between you and us in writing. If any matter arises, it will be submitted to a Swedish court.

Travel costs

Unless specified otherwise, we ask everyone to make their own travel arrangements. You are responsible for arranging your travel to and from the event location, including but not limited to all flights, public transport, transfers and other travel arrangements, travel insurance, and necessary visas, and for meeting all costs associated with the above, also if you choose to leave the event earlier.

Health and safety

It is crucial you read the disclaimer set out in these terms and conditions below. Although we will do everything we can to create a comfortable and safe space for everyone during the event, we would like to share a few guidelines you need to observe with you. In general, have a healthy respect for your surroundings and be mindful of your own and others’ safety. Always use your common sense, and if something feels not right, inform one of our staff members immediately.

  • It is your responsibility to inform us well in advance about allergies, medical conditions, or the use of medications or other drugs, so we can ensure you can safely attend the event. We will not use or store this information for any other purpose than the purpose described above. For more information, please review our privacy policy.
  • Health and travel insurance covering all medical costs are mandatory to participate in the event. It is your responsibility to ensure that you have valid health and travel insurance policies to cover you for the duration of the event.
  • It is your responsibility to inform and provide your emergency contact with the necessary information and insurance documents to assist you in case of a (medical) emergency.
  • To participate in the event, you are responsible for bringing all the items we have asked you to carry. If you have trouble obtaining a specific item, please let us know well in advance to find a solution together.
  • To provide a safe and nurturing space for all participants, only participants are allowed on the event location while the event takes place.
  • Alcohol and drugs are not permitted during or leading up to the event. 

In the case of an unforeseen health issue, we will do everything in our power to assist you in getting the necessary medical attention and, if needed, inform your emergency contact.

Cancellations and refunds

If you need to cancel due to unforeseen circumstances and we receive your cancellation ten weeks before the scheduled start of the event when booked, you will receive a refund minus a €15 administration fee. Less than ten weeks before the event, a refund is no longer possible. In case there is a waiting list for the event, or someone would like to come in your place, you are allowed to transfer your booking to someone else at any time.

When we are obliged to cancel the event due to an event of force majeure, meaning any circumstance outside of our reasonable control, we will, if feasible, reschedule the event to take place at a later time. In this case, a refund is not possible.

Confidentiality

To create a safe space for everyone to express themselves freely, please be strictly confidential about the private details of other participants during and after the event. Do not take any photographs or recordings without consent. If you want to take photos or recordings, please ask for permission first and do not share any footage of others without their prior permission.

Complaints

We will do everything in our power to make the event a great experience for you. Should you have any complaints, please get in touch with us, and we will address your complaint as soon as possible and always within one month.

Equality

To create a safe and caring space, we ask that you act at all times in a civil, respectful, and non-discriminatory fashion towards the other participants and the staff. If we feel that you are acting in breach of this equality policy, we may deny you further access to the event. If you have any concerns about any issues during the event, please speak confidentially to one of our staff members. 

Property

Please note that any equipment or other property that you bring to the event is entirely at your own risk, and you will ensure that it is maintained in a safe condition at all times. We will have no liability for any loss of or damage to your equipment or property. 

Intellectual property

We will own all intellectual property rights in intellectual property created by us in connection with or used as part of the event. You are not permitted to use any intellectual property, including but not limited to our logo, name, or other designs. Still, you may use any materials provided during the event for your own personal, non-commercial use only. 

Disclaimer

In agreeing to participate in the event, you expressly and willingly agree to assume complete responsibility for any risk of damage, harm, or injury sustained to yourself or your property in the course of the event. You understand that the activities undertaken in the event may post a level of risk. You undertake to make us aware of any medical, psychological, or physical conditions that may increase the risk of injury. You agree that we will not be liable for any claims, proceedings, actions, damages, and any other liabilities whatsoever arising out of or in connection with this agreement or the event, in respect of death or personal injury to any person, or any damage to property, loss, damages, costs or any other claim for compensation.

We promise to do our utmost to create a safe, comfortable, and loving space for you where you can have a profound and great experience.

These terms and conditions were last updated on 4 January 2022.